Kforce’s client, a well-established and growing technology firm in Burlington, VT is in search of a motivated and experienced Senior IT Support Engineer (Tier III). Summary: In this role, you will assist customers in resolving complex technical problems via telephone and remote support tools. You will work in a fast-paced and collaborative environment and display solid technical competency, instinctive business acumen, and a strong understanding of how to support our customer needs using a variety of technologies.
Demonstrated Tier III support experience
Expertise in Windows Desktop Support
Knowledge of Window Server Operating Systems
Experience with Office 365 Management and Support
Knowledge of networking concepts and troubleshooting
Knowledge of Virtualization
Knowledge of cloud technology (AWS or Azure)
Strong communication and collaboration skills
Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.