Kforce Technology

Senior IT Support Engineer (Tier III)

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Job Description

RESPONSIBILITIES:

Kforce’s client, a well-established and growing technology firm in Burlington, VT is in search of a motivated and experienced Senior IT Support Engineer (Tier III). Summary: In this role, you will assist customers in resolving complex technical problems via telephone and remote support tools. You will work in a fast-paced and collaborative environment and display solid technical competency, instinctive business acumen, and a strong understanding of how to support our customer needs using a variety of technologies.

Job Requirements:

REQUIREMENTS:

  • Demonstrated Tier III support experience
  • Expertise in Windows Desktop Support
  • Knowledge of Window Server Operating Systems
  • Experience with Office 365 Management and Support
  • Knowledge of networking concepts and troubleshooting
  • Knowledge of Virtualization
  • Knowledge of cloud technology (AWS or Azure)
  • Strong communication and collaboration skills

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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Job Summary

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Burlington, Vermont Location
Permanent Job Type
Kforce Technology