Who is Synthomer?
Synthomer is one of the world’s foremost suppliers of aqueous polymers and has leadership positions in many markets. Our polymers help customers create new products and enhance the performance of existing products in key industries such as coatings, construction, textiles, paper and synthetic latex gloves.
What are we looking for?
The Key Account Manager is a critical role responsible for supporting and growing business at assigned strategic key accounts, primarily in large national or multi-regional accounts in the Textile and Nonwovens markets. This high-profile role reports directly to the Sales Director and requires engaging customers at all levels, including senior management, procurement, operations, and technical with the goal of increasing Synthomer’s account penetration to drive profitable growth. This role is responsible for creating and implementing a Key Account strategy that leverages marketing, technology, and others within the organization to meet the company’s objective of developing meaningful, profitable partnerships with our key customers. This is a home based position that requires a close proximity to a major airport.
Your primary responsibilities.
Responsible for creating effective Key Account Plans for assigned accounts. These Plans are designed with the objective of creating a deep, meaningful partnership between Synthomer and these Key Accounts, and the Key Account Manager is responsible for identifying and leveraging necessary cross-functional resources to drive growth within these accounts.
Master of value proposition selling and disciplined innovation to maximize return from existing business and lead the development of new profitable growth across key accounts; accountability for volume, price negotiation, share growth, and margin management
Supports existing business, and leads the development of new profitable growth opportunities across the accounts
Aligns overall account strategy and Annual Operating Plan objectives to overall strategic plan for the business; effectively executes growth and margin management strategies
Leads the development of customer relationship at all levels of the organization; to include leveraging Innovation, Marketing, and Senior Leadership team members as appropriate to strengthen customer relationship
Collaborates and communicates across functions and levels of the Synthomer organization to address account needs and generate support and direction for growth within key account
Responsible for providing Voice of the Customer and competitive intelligence to Marketing
Supports Sales Forecasting and ensures data accuracy to help drive effective organizational focus.
What we need from you.
Bachelor’s degree in Technical or Business Discipline
5 years of experience in as a Key Account Manager in a complex, solution-driven Customer Project Management experience within the Specialty Chemicals space
Strong track record as a Customer Project Management professional within Specialty Chemical industry, preferably within the Nonwovens industry; minimum 10 years’ experience
Demonstrated strong business and financial acumen
Strong Key Account Planning experience; identification of a long-range growth goal within Key Accounts, and experience identifying and executing a plan
Demonstrated ability to align cross-functional resources to support key initiative
Demonstrated effective negotiation skills
Demonstrated effective navigation including customer’s C-suite
Demonstrated ability to manage complexity and ambiguity internally and externally
Technical acumen – Understands the chemistries and how it affects performance
Experience in the industry – ideally has engaged with industry leaders
Effective verbal and written communication skills
Ability to travel extensively domestically
Must have no travel limitations and be able to work from a home office
Qualifications that can set you apart .
Market and customer knowledge in coatings industry
Global team leadership and management skills
Cross functional experience in Technology, Marketing, or Purchasing
Product portfolio knowledge
At Synthomer, we’re redefining career development. You won’t find generic career tracks or cookie-cutter development programs but rather a one-size-fits-one approach to employee development. We’ll partner with you to provide the right experiences that build your capabilities and accelerate your career growth.