The Ohio State University

Information Associate

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Job Description


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Top Message

Both current Ohio State employees and the general public may apply for this classified civil service position.

Message to Applicants

Number of Positions Available


University Title

Information Associate

Working Title

Application Reviewer


Undergraduate Admissions Admin

Department Location


Requisition Number

Summary of Duties

Application Reviewer (Seasonal Reviewer), Competitive Admissions

Position Overview Undergraduate Admissions (UA) at The Ohio State University is an exciting place to be. The Office of Undergraduate Admissions leads the university initiative to attract, admit and support academically talented undergraduates, and facilitates successful student transitions in collaboration with the university community. UA is responsible for the holistic review of domestic and international first-year applications to the Columbus Campus. This comprehensive and fair holistic review allows UA and the University to bring in a qualified and diverse incoming class, who will be successful at Ohio State, contributes to our campus, and makes the most of what the University has to offer.

The application reviewer position is a holistic evaluation source for a large number of domestic and international applications for undergraduate admission to The Ohio State University. This review is based on extensive training, written guidelines, and best practices set forth by Undergraduate Admissions, the Office of Student Academic Success and the University’s Strategic Enrollment Plan. Application reviewers are expected to exhibit the behaviors associated with the office’s core competencies. These competencies include but are not limited to attention to detail, independent decision making, collaboration, change management, continuous improvement and personal accountability.

Position Environment The application review season runs from October to March. The work is cyclical and most duties can be accomplished at home within the Central Ohio area. Files are assigned weekly via an online secure review site; once completed, recommendations are submitted electronically and new files are assigned for the following week. The application reviewer is required to enter recommendations for completed reviews into the review site on a weekly basis. Application reviewers are also required to attend and participate in monthly trainings and individual coaching sessions, and other meetings as needed during normal university business hours. It is the reviewer’s responsibility to remain up-to-date with procedural and guideline changes provided by UA. Opportunities for professional development during the admission season are offered. Throughout the admissions process, reviewers must ensure confidentiality and security of admission files and university materials.

Reviewers are expected to work approximately 14-18 hours per week, with some weeks during November through January possibly requiring up to 20 hours. Reviewers are compensated at an hourly rate. Reviewers will conduct a holistic review on a maximum of 80 files a week. Application reviewers may be asked to review additional files at various points during the season. Candidates must commit to completing the needed files per week and attending all on-campus required trainings and meetings. Reviewers are expected to own their own equipment (laptop, desktop, tablet, etc.) and be available between October and March. Reviewers are not permitted to take time off.

Performance Objectives Essential functions of the successful candidate in the position include but are not limited to:
o Develop a thorough understanding of Ohio State’s enrollment goals, policies and procedures and make recommendations based on established enrollment guidelines and professional judgement.
o Holistically review all application materials in a detail oriented manner.
o Utilize application training resources to inform the admissions recommendations.
o Consult with your supervisor and other UA staff when reading more complex applications through email communication and review meetings.
o Attend all meetings, trainings and professional development sessions.

Additional Information for Applicants:

There are 22 positions available with this posting.

Pre Employment Screening

Requires the successful completion of a background check.

Required Qualifications

One year of experience (1000 hours of course work or training) in customer service or communications, including analyzing and interpreting information; six months of experience (600 hours of training) in operation of computer and related peripheral equipment; three months of experience (300 hours of course work) in information research and analysis.

Desired Qualifications

Bachelor’s degree, preferably in counseling, human relations, or education. Knowledge of college/university policies and procedures. familiarity with recruitment and counseling practices at higher education institutions desired. Recent college admission, high school guidance experience or high school teaching experience preferred. Previous application reviewing experience. Reasonable knowledge of student counseling or guidance practices and familiarity with review and evaluation of written material is necessary.

Target Salary

$15.00 – $19.00 Hourly

Job Category

Civil Service

Job Appointment (FTE%)


Full/Part Time


Temporary or Regular


Posting Start Date


Posting End Date


Dept Contact Name

Da Costa,Christie Nikol

Dept Contact Phone


Job Summary

Columbus, Ohio Location
Permanent Job Type
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