Implementation Consultant

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Job Description

Job Description

Implementation Consultant
Melbourne VIC, Australia; Sydney NSW, Australia; Virtual Req #6626

Friday, June 26, 2020

Ceridian. Makes Work Life Better

This is our promise. Not only for our customers, but our employees as well.

Do you thrive in an innovative and exciting environment that’s continuously evolving? Ceridian is looking for fun, intelligent, team oriented people who believe in our values: Customer Focus, Transparency, Diligence, Optimism, and Agility. Our workplace culture provides empowering programs for career growth and offers diversity and inclusion groups to support every person’s career journey. Ceridian employees have declared Ceridian a Great Place to Work in 2019, a Glassdoor Best Places to Work in 2019, and one of Canada’s Top 100 Employers for the 16th consecutive year!

About the Position:

The Implementation Consultant participates in all stages of the implementation lifecycle (discovery, configuration, testing, deployment, post go-live support), under the direction of the Project Manager, and may lead one or more activities. Project responsibilities include; gathering customer requirements, configuring the Ceridian solution to meet documented customer requirements, setting and managing customer expectations, providing guidance to Associate Consultants, identifying risks and communicating issues to the Project Manager. The Consultant may also deliver Organizational Readiness consulting in support of Ceridian’s Organizational Readiness toolkit.


– Document and validate customer’s business requirements and map to Ceridian functionality
– Configure Ceridian application to meet customer’s documented business requirements
– Conduct consulting sessions (on the phone and in-person) and document with meeting minutes
– Attend internal project meetings and provide status on progress of activities and deliverables
– Provide customers with follow-up consulting and general assistance in areas of expertise
– Develop SQL database scripts and XML transformers for integrations and interfaces
– Be a go-to resource for specific functional areas for both internal and external users
– Work with customers to implement Ceridian Organizational Readiness best practices in preparation for rollout of the Ceridian solution
– Document solutions and contribute to a solutions repository
– Document best practices and share with the Practice
– Contribute to internal knowledge share; review posted feedback on a continuous basis and respond to questions
– Participate in Continuing Education sessions
– Complete new release training on a timely basis; be fully versed on new and/or enhanced functionality in each product release


– Bachelor’s degree or equivalent experience
– 5+ years of experience in human capital management application consulting
– Experience in business process mapping
– Experience in change management an asset
– Proficient in Microsoft Office products
– Experience with software in a SaaS / Cloud computing environment including experience with HRIS Systems
– Basic understanding of relational databases and SQL an asset
– Experience with one or more of the following applications: , SAP, PeopleSoft, JD Edwards, Kronos, Workbrain/Infor, RedPrairie/JDA, Ultimate, Oracle HR/Payroll, PeopleSoft, Dayforce (preferred)
– Ability to effectively implement an HRIS module or similar end-to-end solution
– Understanding of common human capital management (HCM) business practices
– Understanding of different industries and how Ceridian implementation best practices apply to the customer’s business practices
– Product certification in at least one Ceridian HCM module (Payroll, Benefits, WFM) (preferred)
– Customer relationship acumen
– Ability to engage with multiple projects & customers at the same time and manage priorities
– Excellent organization, communication and collaboration skills
– Ability to lead and facilitate customer workshops and sessions

Other details

– Job Family Technical
– Job Function Implementation
– Pay Type Salary

– Melbourne VIC, Australia
– Sydney NSW, Australia
– Virtual

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Ceridian is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, age, national origin, veteran status or disability. EEO/AA Employer/M/F/Vet/Disabled.

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