Director of Financial Services, Americas

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Job Description

Services, Americas
Location: New York, NY OR USA – Remote

ServiceNow is changing the way people work. With a service-orientation toward
the activities, tasks and processes that make up day-to-day work life, we help
connect the modern enterprise to operate faster and be more scalable than ever

To propel our next phase of growth, ServiceNow is investing in our Financial
Services Vertical Industry Solutions and Go-To-Market organization. We re
building a team of entrepreneurial and collaborative individuals who are
passionate about the opportunity to transform these industries leveraging
ServiceNow s powerful digital workflow platform.

Join a team that will fundamentally re-shape the Financial Services industry,
partnering with leading Financial Services companies and the most disruptive
Financial Services partners in the world. We are highly adaptable and
constantly evolving. We are passionate about our product, and we live for our
customers. We have high expectations, and a career at ServiceNow means
challenging yourself to always be better.

The Position

We are looking for a Director of Financial Services, Americas leader to join
our Financial Services Vertical Solutions organization. The ideal candidate is
a Financial Services industry expert with knowledge of Financial Services pain
points, business processes, system landscapes, and solutions crossing key
industry segments such as banking, insurance, wealth and asset management. S/he
has a point of view on how operational transformation can differentiate the
employee and customer experience in the Financial Services industry. S/he has
experience building, launching and selling enterprise software solutions for
the Financial Services industry. And s/he is passionate storyteller with the
ability to communicate an innovative vision and roadmap for the Financial
Services industry.

This role will serve as ServiceNow s go-to-market leader for the Americas
region and a key partner to ServiceNow s Americas Sales leader. The Directo
of Financial Services, Americas will closely align with our account teams in
several strategic Financial Services clients to seed and develop strategic
opportunities based on Financial Services industry solutions. And s/he will
build trusted relationships with customer and partner executives, partner with
sales leaders and account teams, and be a significant contributor to the
revenue growth in our top Americas Financial Services accounts.

The Person

The ideal candidate has demonstrated ability in the following key areas:

Industry Experience: 10+ years working in or selling into Financial Services
organizations as a subject matter expert, business development, business
consulting, project manager, product marketing, solution consulting, or similar
capacity. Familiarity with Financial Services front office and operational
processes and the landscape and patterns of Financial Services industry core
Strategic Planning: Ability to create and drive the Financial Services Go-To-
Market strategic business plan with clear pathways to revenue targets across
target account strategies, industry solutions, partnerships and marketing.
History of being accountable to revenue and pipeline goals.
Solution Sales Success: Passion for and track record of collaborating with
global sales teams (Account Executives, Solution Consultants, Product Sales) as
a trusted advisor to seed and develop strategic opportunities based on industry
solutions. Experience enabling Sales on the Financial Services industry
message, solutions and resources available, developing high touch and at-scale
sales programs, and partnering with global sales teams to seed and advance
strategic solution-based opportunities.
Cross-Functional Execution: Proven ability to generate results in a highly
matrixed organization, collaborating with Sales, Pre-Sales, Marketing, Sales
Enablement, and Alliances organizations around a common Financial Services
industry strategy.
Customer Engagement: Ability to present to large customer audiences and build
credibility with CxOs. Proven track record of and passion for building
relationships with sales teams as a trusted advisor on account strategy and
strategic opportunities

* 10+ years of experience working in or selling into the Financial Services
industry, with deep knowledge of core operational processes
* Ideal candidates would have leadership experience at a Financial Services
company (business or IT), have sold and delivered Financial Services
transformation projects as a System Integrator, OR have product marketing
or presales leadership background at a Financial Services focused
software vendor
* Business application software product marketing, sales or delivery
experience is preferred over infrastructure experience
* Ability to achieve revenue growth and solution revenue growth targets for
their overall region and accounts, in partnership with the direct account
sales teams
* Self-starter with demonstrated leadership experience
* Understanding of key repeatable industry use cases in Financial Services
* Strong communication and writing skills. Top notch public speaking skills
and executive presence.
* Experience creating captivating industry positioning and thought
* Ability to develop trusted advisor relationships with customers and sales
* Superior organizational skills with ability to effectively prioritize
* Familiarity with ServiceNow and/or the digital workflow technology market
* Ability to thrive in a super-fast paced, constantly evolving company
* Minimum Bachelor s Degree. MBA or related Master s Degree is a p
* Ability to travel up to 60% of the time

Job Summary

Chicago, Illinois Location
Permanent Job Type
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