Kforce Technology

Business / Systems Analyst

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Job Description


Kforce has a client in search of a Business/Systems Analsyt in El Dorado Hills, CA. Key Tasks:

  • Bridging the gap and acting as a conduit between business/stakeholders and IT support teams
  • Establishing ownership and driving detailed analysis to help coordinate, document, facilitate, and effectively communicate complex initiatives/projects/high impact issues affecting our production systems or business operations processes
  • Translating complex business and/or IT language in to commonly understood verbiage and utilizing solid communication, organization, and planning capabilities and skills to foster collaboration and partnership with development, testing, delivery, IT, and business teams
  • Influencing and directing enterprise initiatives to align with current and documented business needs and requirements (strong business relationship management and thought partnership)
  • Utilizing strong analytical skills to facilitate root cause identification and the remediation of end-to-end improvement opportunities
  • Consulting and making recommendations to senior management/executives on significant issues
  • Possessing and continuing to increase knowledge encompassing the entire scope of company products, functions, marketing and/or service policies and procedures
  • Coordinating the design of new processes and process optimization (internally, externally, cross-department) even when there is not a clear owner
  • Continuously learning and sharing this knowledge to help progress Platform Production Support via coaching, influencing, and progressing our tools/processes
  • Working with other departments and their personnel to coordinate retrieval and reporting functions; May serve as department liaison to business operations super users, business architects, and IT

Job Requirements:


  • Bachelor’s degree or equivalent work/education experience
  • Generally, requires 5 to 8 years of professional experience directly related to all aspects of the primary product, program or technology; Fully competent professional
  • Advanced skills in live scribing during meetings while facilitating, utilizing web and audio conferencing, and MS Office Suite (MS Outlook, Word, Excel, PowerPoint and Visio)
  • Strong negotiation skills with demonstrated experience collaborating and negotiating with managers and executives
  • Strong communication skills in oral and written forms – ability to convey and understand complex ideas, and utilize ‘storytelling’ to gain collaboration
  • Advanced knowledge of analysis methodologies and ability to perform – Including GAP analysis, trending analysis, and root-cause analysis; Possess strong analytical and problem-solving skills
  • Able to work effectively with and influence decision-making at all levels of support staff including senior leadership and beyond immediate area of responsibility
  • Detail oriented with the ability to multi-task in a fast-paced environment
  • Able to work independently and as a team member with minimal direction or supervision, while adapting quickly to shifting and/or competing priorities
  • May require periods of extended work hours, must be able to flex schedule upon appropriate notice
  • Ability to translate business requirements to technical requirements both written and verbally
  • Excellent organizational skills


  • Business Process and System Design – 3+ years
  • Healthcare industry experience – 3+ years
  • Incident or issue management including strong facilitation skills – 2+ years

Kforce is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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Job Summary

El Dorado Hills, California Location
Permanent Job Type
Kforce Technology